We want you to love it or return it. So no matter the reason, Worldwide Products Marketing is here to help with our convenient return policy. Our return policy allows you to send back the merchandise within 21 days of the date you received the package for an exchange, or refund of the purchase price minus the original shipping and handling and the Return Label fee.
Even if you don’t have the original box in which your item was shipped, it’s simple and easy to make your returns with Worldwide Products Marketing. To get started, fill out the return form that came with the packaging slip when you first received your item. If you did not receive a return form with your packaging slip, contact our support department. Give us the reason for your return and repack the product in the original packaging, including each individual piece, if applicable. If you don’t have your original packing slip, just contact our support team.
Now that your Worldwide Products Marketing return is packed, it’s time to decide how to ship your merchandise. You can use the returns label included in your original shipment, or you can utilize the shipping provider of your choice (like UPS or FedEx). If you’re returning your Worldwide Products Marketing merchandise for a refund, the credit will be applied when your return is processed, but may not appear on your credit card billing statement right away.
Exemptions from refunds and exchanges:
Items which are exempt from refunds, exchanges or replacements include all Clearance items, apparel listed under the underwear (women’s intimates) and swimwear categories.
After You Send Your Return Back
1. Please allow 15 days for your return to be delivered,processed, and refunded.
2. If you have not received a refund to your credit card after 20 days, please contact Worldwide Products Marketing Customer Service between 9am and 5pm MST, Monday through Friday at contact.
So shop with confidence, knowing you’re backed by our worry-free refund policy. Even if the merchandise you purchased was for a gift, you can return within 21 days of the date you received it for an exchange or a refund of the purchase price, minus the original shipping and handling and the Return Label fee. Worldwide Products Marketing makes returns easy.